Privacy

Privacy overview

Last updated . Plain-language summary: have it reviewed alongside your Terms if you rely on this in production.

Who we are

Ratefeed publishes anonymous, crowdsourced pricing information for tradespeople in the UK. References to “we”, “our”, or “us” mean the operator of this website (https://ratefeed.co.uk).

Privacy and data-protection enquiries:
info@ratefeed.co.uk

What personal data we process

We do not ask for your name, business name, phone number, or address when you browse or submit an anonymous price.

  • Submission payload. You choose trade, job type, UK region, price, and sometimes duration (see our About page). That content is aggregated and displayed on the site. It is labelled as crowdsourced rather than independently verified.
  • Stable browser identifier. When you submit, we may set a first-party cookie (ratefeed_uid) storing a randomly generated identifier so we can apply per-browser rate limits. It lasts up to twelve months unless your browser clears it.
  • IP-based rate limiting. We derive a coarse network identifier from your IP address during submission to discourage bulk spam. IPs are monitored for frequency only as part of that technical control.
  • Server logs. Typical hosting infrastructure may log requests (URL, timestamps, IPs, HTTP status). Retention follows our hosting providers’ defaults unless we configure shorter windows.

Why we use this data & lawful basis (UK GDPR)

We rely on our legitimate interests (UK GDPR Article 6(1)(f)) to run Ratefeed securely: displaying anonymous submissions at scale, maintaining site integrity via rate limiting, and diagnosing abuse patterns. Article 17 rights may still apply to personal data tied to identifiable individuals; see below.

Sharing & storage

Submissions are stored in databases or backing files under our hosting control (including cloud Postgres when configured). We do not sell personal data. Trusted processors hosting the site receive only what flows through ordinary traffic and deployments.

Your rights & UK supervision

If UK GDPR applies you may contact us (using the email above) to ask about access, rectification, erasure where feasible, objections, or portability depending on circumstance. Purely aggregated statistics normally cannot identify you. Complaints may be raised with the Information Commissioner’s Office (ICO).

Updates

We may revise this page when practices change. Check the updated date occasionally. Continuing to browse after substantive changes publishes notice by default unless we require affirmative consent elsewhere.

Related: Terms of use